Spend a half hour surfing http://whatis.techtarget.com/ or http://www.techadvice.com/ and you can get
friendly with a handful of popular technology programming
terms such as Enterprise JavaBeans, Active Server Page and
MQSeries.
Spend an hour memorizing bits out of PowerBuilder
Developer's Journal or Pen Computing magazine at the corner
bookstore, and you'll be able to speak geek like an
experienced programmer. Call it creative deceit. Call it
flat-out lying, but techies, specifically programmers or
software engineers, have been beefing themselves up with
buzzwords to get jobs—awfully good jobs. Boatloads talked
their way into well-paying positions over the last decade. Are
they tricksters? Turns out, they were just taking advantage of
equally unqualified recruiters.
"When you sound comfortable using programming jargon,
people assume you are technically shrewd," said Jason Sensat,
a programmer at a local private investment firm who is
involved in hiring software engineers.
"I could talk about Extreme Programming—a stripped-down
software-development process—to a recruiter and get into the
values of it, using phrases such as 'constant integration of
production and development code,' and 'rapid releases of
software on four-and-six-week cycles,'" he said.
"But while I may be talking moderately intelligently about
EP, I really haven't said anything about it at all," said
Sensat, 30.
Tell that to someone who doesn't have a clue about
technology.
"Companies lack the technical skills to determine whether
someone is just speaking the technology or if they have the
breadth of knowledge," said Ken Daubenspeck, president of
Chicago-based Daubenspeck & Associates Ltd., an executive
information-technology recruitment firm.
They also can't always check references, since many of the
start-ups candidates used to work for are out of business, he
said.
Throw in career Web sites or "candidate auction" boards and
the deception doubles, Daubenspeck said, because recruiters
often use search engines to scour the boards for buzzwords.
And candidates know that.
They drop in terms such as "systems integrator" and
"object-oriented," and throw around the names of hot
proprietary technologies like Ariba, Sibel and i2, to give the
impression they are up on all the latest, he said.
Java and family are buzzworthy skills now, said programmer
Sensat. , "Touch on Java and these areas and the more a
recruiter will think you're qualified," he said. "And if it's
non-technical recruiter, forget it—you've already fooled
them."
The only way recruiters won't get fooled by highbrow tech
talk is if the people doing the interviews work with the
technology in question daily, Sensat said.
"Buzz phrases such as 'distributive applications networks,'
'redundancy of servers' and 'high availablity' all actually do
mean things, but [talking about them is meaningful] only if
you have actually implemented them and used them in the right
context recently," said Steve Loranz, a senior systems analyst
at Chicago-based BrandGuard Corp., which offers Web-based
custom marketing tools.
"You can say that you've done network administration, but
if two or three years have passed since that time, the
industry changes so fast that you really aren't an expert at
it anymore," said Loranz, who is 26.
Loranz, who has hired programmers, said he would much
rather a candidate admit to not knowing a particular
technology rather than feign experience during an interview.
"If they don't know about a specific technology but explain
how they would find out about it, that's a plus; if they
hesitate about whether or not they know a technology and start
talking in buzzwords, then that's a flag," he said.
"I often run into a candidate who says he or she had six
months of experience programming a certain language, but that
experience was really being one of five people on a team who
worked on a project, with the candidate never actually doing
any coding," said Chris Parker, founder of Glen Ellyn-based
BigCabinet Inc., a marketing communications-applications
service provider.
"You can walk the walk and talk the talk, but what it boils
down to is can you program a page that works?" he said.
Parker, who mostly hires entry-level database, Web and
client-server application programmers straight out of college,
said while the right buzzwords planted on a résumé most
definitely help get a newbie noticed, he's not fooled by the
frills.
"I give a candidate a capability exercise, such as creating
an online database to hold product information that would
allow a customer to search on specific criteria," he said.
"Languages such as (Microsoft) ASP and Java Applets would be
necessary to do this exercise," Parker said.
While all this skullduggery may seem amusing to a casual
observer, the consequences of bringing the wrong person on
board can be very costly to a company.
The average cost to hire one person is $25,000 to $30,000,
not including the fee of around $5,000 paid to an agency, said
Daubenspeck of the IT recruiting firm. In addition, add the
cost of bringing a candidate in and lost unbilled hours of
time spent in the whole process, he said.
Sounds like a swindle, and it is, he said. "But that's just
the soft stuff; the hard costs are all over the streets.
"If you want to see what the cost of truly bad hires is,
[look at] all of those companies that tried to buy their way
into that space without truly determining whether their people
were qualified and now are failing or are out of business,"
Daubenspeck said.
Attempted résumé fraud seems to be picking up with the
recent decline in high-tech jobs, said Johnathan Tal, chief
executive officer of San Jose-based Tal Global Corp., which
performs pre-employment background investigations.
"People are desperate for positions, so they will do
anything," Tal said.
Thirty percent of the résumés checked by the company have a
salary or education misinformation on them, the two most
common kinds of lies, he said.
"It might say $90,000 instead of $40,000 was made at a
previous job, or that a person has a master's degree in
computer science when they only have a bachelor's," Tal said.
Tech companies, too, are getting better at screening
candidates.
Today, 80 percent of them perform pre-employment background
checks, said Tal, who also is the president of the World
Association of Detectives, a group of international
investigative and security consulting firms.
But companies don't do much when they find out a candidate
has strayed from the truth.
"The rule is that people get caught; they are disregarded;
and then they move on," Tal said. "Companies are very
reluctant to terminate someone's career."
"It's unfortunate because we notice the same names coming
back in our checks," Tal said. Employers are quiet because
they are afraid of litigation, said Steve Leibovitz, branch
manager of Des Plaines-based Omni One Information Technology
Recruitment.
"If you sued everyone that fibbed on a résumé, you would be
in court all day long," Leibovitz said. "These people haven't
committed a crime; all they've done is mislead a potential
employer into believing they had the qualifications for job."
In any event, interview trickery won't get you far
nowadays, Daubenspeck said.
"Technology has gotten much more complex and people have
had to get more sophisticated in their knowledge," he said.
"Now corporations are trying to link all their disparate
systems together and individuals who are limited in knowledge
will be weeded out," he said.
More from Silicon Prairie: E-jargon:
Acronyms are running amok
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